Supervisory Management 

This Certificate in Supervisory Management is designed to equip new and aspiring supervisors with the essential leadership, communication, and problem-solving skills required to effectively manage teams and support organisational goals. Supervisors play a critical role in bridging the gap between management and staff, making strong supervisory skills indispensable in today’s work environment.

In this course, participants will explore the key responsibilities of a supervisor, including team coordination, performance monitoring, conflict resolution, and workplace motivation. Through practical exercises, real-world case studies, and group discussions, learners will gain confidence in managing people and processes with professionalism and purpose.

🕒 Duration

  • 10 weeks (20 contact hours)
  • Classes held once weekly (evenings)

📋 Course Modules

  1. Introduction to Supervisory Management
  2. The Role and Functions of the Supervisor
  3. Leadership Styles and Team Motivation
  4. Communication and Interpersonal Skills
  5. Delegation, Time Management and Productivity
  6. Labour Laws and workers’ rights
  7. Performance Monitoring and Feedback
  8. Handling Conflict and Problem Solving
  9. Ethical Leadership and Professional Conduct

🎓 Learning Outcomes

By the end of this course, participants will be able to:

  • Understand the role and responsibilities of a supervisor
  • Apply leadership techniques to motivate and engage team members
  • Communicate effectively with staff, peers, and senior managers
  • Manage performance and provide constructive feedback
  • Resolve workplace issues and conflicts professionally

✅ Entry Requirements

  • Completion of high school or equivalent
  • Individuals currently in or preparing for a supervisory role
  • Basic communication and interpersonal skills

🧾 Assessment & Certification

  • Class participation, case analysis, role plays, and final project
  • Certificate awarded upon successful completion

💼 Career Opportunities

Graduates will be prepared for supervisory or junior management roles such as:

  • Manager
  • Assistant Manager
  • Team Leader or Supervisor
  • Shift Coordinator
  • Department Lead
  • Office Supervisor

📦 Course Fee

JMD $25,000.00 (includes course materials and certificate)

Scroll to Top